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  • Can the Bluetooth headset be connected with the laptop,PC or PDA?
    A:
    The device that support the Bluetooth version and function can be connected with the headset.
    Notes:
    Please refer to the user manual of the laptop,PC and PDA devices.
  • What devices will affect the quality of calls?
    A:
    The quality of calls may be affected by the wireless devices, electrostatic noise will occurs commonly,please keep the Bluetooth headset away from the radio waves electrical appliances,in order to prevent interference.
    Notes:
    Please be aware of the position of the devices making radio waves during phone calls with Bluetooth headset.
  • Will my phone conversation be listened by other Bluetooth mobile phones?
    A:
    The radio-frequency power of Bluetooth is far lower than regular mobile phone signal power,so the Bluetooth signal is hard to be monitored by the third party device.Because after Bluetooth headset connected with the mobile phone,a secure connecting will be built between the headset and the device.
  • How should I clean my Bluetooth headset?
    A:
    Please use dry and soft cloth to clean it.
    Notes:
    Please keep the cloth dry and soft.
  • The Bluetooth headset can't be power on..
    A:
    1)the battery is empty. 2)the power on button press isn't long enough
    Solution:
    1)Charge the Bluetooth headset with the charger. 2)Long press the multifunction button for about 4 seconds
    Notes:
    1)Charge the Bluetooth headset for more than 2 hours. 2)Press the multifunction button till the red and blue indicator flashes alternately.
  • The Bluetooth headset can't be power off.
    A:
    The Bluetooth headset program errors occur by the incorrect operation.
    Solution:
    Please refer to the stepheadset hardware resetin 'basic operation'
    Notes:
    Make sure the charging time not too long.
  • The Bluetooth headset can not be searched.
    A:
    1)Check if the Bluetooth headset is power on. and searchable; 2)Errors with the device Bluetooth program; 3)Check if the Bluetooth headset near the radio wave devices.
    Solution:
    1)Please refer to 'Turn on or Turn off the headsetdescription to reboot the headset; 2)Do not operate other programs when searching and connecting the Bluetooth headset with the mobile phone; 3)Keep the Bluetooth headset and devices away from other radio waves electrical devices.
    Notes:
    1)Please be aware that the headset will turns into standby mode after 2 minutes if it doesn't pair with any devices when the Bluetooth headset is switched on. 2)Please reboot the mobile phone and search again. 3)Please be aware that radio waves electrical devices may affect the operation.
  • Some of the function described in user manual are not available.
    A:
    ifferent connected devices have different functions.For instance,when the Bluetooth headset connected with PDA,and MP4 and other devices.If the headset is multipointed,some functions may be unavailable.

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